Finding a reliable VPN service has been a constant problem, and it has taken me over 10 years to discover the promised one.
A constant problem we experienced with VPN services was a complete lack of support services. Some VPN services would paint a rosy picture by offering support services for a couple months, and then dropping the ball on any kind of support or in some cases—by charging the customers.
Another important issue with a VPN service is the ability of the developers to update their software in order to deal with the and other problems that new operating systems create for the VPN systems.
We were very happy with one standout service that shined during our time with it. We tested ExpressVPN on a number of devices not only in the US but also in places like Iran, where VPN’s have a hard time surviving.
ExpressVPN is constantly updated, therefore you always have the best possible performance at your disposal. The service works on almost any platform that you can imagine. Our editors utilized ExpressVPN on Windows 7 and 10, Apple iOS ,Mac OS, Google Chrome and Amazon Fire.
Installation was a breeze across the board, Express VPN has an app for all devices except Windows. The interface is also quite user friendly and within just fifteen minutes, you’ll be able to find your way around to connecting to any of the servers available in over 90 countries around the globe.
A great advantage of ExpressVPN over its competitors is its fast and reliable customer service that is available 24 hours a day, seven days a week. ExpressVPN customer service communicates through live-chats. We never had to wait for more than 5 minutes for an ExpressVPN expert to join the chat and help me out in resolving the cause of any issues. Each of their representatives that we interacted with was polite and well informed.
Our plan is to write several stories on the use of ExpressVPN with different devices by our editors from around the world. We are also hoping to have an interview with an ExpressVPN representative for a feature story.